Last updated: 01 August 2026
A little preparation helps your HEXIE Beauty appointment run smoothly and allows the treatment time reserved for you to be used appropriately. Please review the guidance below before attending.
Complete Your Consultation & Consent Form
Your Client Consultation & Consent Form should be completed as soon as possible after booking and must be submitted before your appointment.
Please answer all relevant questions fully and accurately. The information you provide helps HEXIE Beauty review treatment suitability and identify anything that may need clarification before you attend.
If anything relevant changes after submitting your form, please let HEXIE Beauty know before your appointment.
Tell HEXIE Beauty About Relevant Changes
Please provide an update before attending if there has been a relevant change since completing your consultation form. This may include changes to your health, medication, pregnancy or breastfeeding status, allergies, skin condition, skincare products or any recent treatments or procedures.
If you are unsure whether a change is relevant, it is better to mention it so that it can be considered before treatment.
Follow Your Treatment Preparation Guidance
Preparation can vary between treatments. Please review the information provided on the page for the treatment you have booked and follow any specific preparation advice given to you.
Depending on the treatment, you may be advised to pause certain skincare products, avoid particular treatments or activities, or arrive with the treatment area prepared in a specific way.
If additional preparation, consultation or clarification is required for your appointment, HEXIE Beauty will contact you where necessary.
On the Day of Your Appointment
Please attend at the time confirmed in your booking and allow enough time to arrive without rushing.
HEXIE Beauty is a private, appointment-only clinic. Full location and arrival information is provided to confirmed clients before their visit. The exact clinic address is not displayed publicly on the website.
Please follow any arrival instructions provided to you and avoid arriving significantly earlier than your appointment time.
Treatment Suitability
Submitting a consultation form or booking an appointment does not guarantee that a treatment will be suitable.
Your information is reviewed alongside the treatment being considered. Final suitability may be confirmed at your appointment before treatment begins, and treatment may be adapted, postponed or declined where appropriate.
If You Need to Contact HEXIE Beauty
For a new enquiry, use the website chat or send a private message through an official HEXIE Beauty social media account.
If you have already established contact with HEXIE Beauty through WhatsApp or SMS, you may continue using that existing conversation.
If You Need to Cancel or Reschedule
Please review the Cancellation & Lateness Policy before making changes to your appointment. Notice requirements and charges may apply depending on when the appointment is cancelled or rescheduled.