Client information

Client Information & Policies

Find the key information you may need before booking, attending an appointment or using HEXIE Beauty services.

Appointments

Before Your Visit

Prepare

Preparing for Your Appointment

Review what to do before attending your treatment.
View guidance

Required

Consultation & Consent Form

Complete your client form as soon as possible after booking and before attending.
Complete form

Bookings

Cancellation & Lateness Policy

Read the terms for cancellations, rescheduling, missed appointments and late arrivals.
Read policy

Contact

Contact HEXIE Beauty

Find the correct contact route for new enquiries, existing conversations and clinic visits.
Contact options

Policies & legal

Website & Purchase Policies

Read the policies that apply when using the HEXIE Beauty website or purchasing eligible products and services.

Terms

Terms of Service

The terms that apply when using this website or purchasing from HEXIE Beauty.

Privacy

Privacy Policy

How personal information is collected, used and protected.

Refunds

Return & Refund Policy

Information about eligible products, services, digital purchases and refunds.

Delivery

Shipping Policy

Delivery information for eligible physical product orders.

Need help?

Still looking for something?

Use the Contact page if you need help finding the right information or have a question about an appointment.