Cancellation and Lateness Policy

Clients should be advised that HEXIE Beauty reserves the right to refuse treatment at its sole discretion for any reason. In the event of treatment cancellation, a refund will be issued, and no reason will be provided. While it is rare, HEXIE Beauty may need to alter the treatment schedule at any given moment and will make every effort to accommodate where possible.

Cancellation

I agree to provide at least 24 hours notice for any appointment cancellations or rescheduling. Failure to do so will result in a charge of 50% of the service fee. Additionally, if I do not show up for my scheduled appointment or fail to communicate my absence, I will be charged the full 100% fee at the time of the scheduled appointment.

Lateness

I agree to arrive on time for my scheduled appointment. If I am more than 15 minutes late, I understand that my treatment time may be cut short to accommodate the next client, or my appointment may be cancelled entirely. In the event of a cancellation due to lateness, I will be charged the full service fee.

General Disclaimer

All images and videos displayed on this website, affiliated booking systems and social platforms are the property of HEXIE Beauty. Permission has been obtained from all relevant parties to upload this content. The content provided does not show like-for-like results for everyone and is intended only as a representation of some of the techniques and procedures used in the treatment services and some of the results we could achieve together.

Client Guidelines

Clients are kindly requested to come prepared for their appointments by following these guidelines. Ensure good personal hygiene and dress comfortably in loose clothing, avoiding hoodies, high-neck tops, and jewellery during treatment. Arrive free of makeup for optimal results.

On-site parking is available for your convenience. Please come alone, as the treatment room has limited space for individual use only, ensuring each client receives the full benefits of their treatment. Note that the treatment room is located upstairs.

There is a no shoe policy in place to maintain the cleanliness and hygiene of the treatment room. Foot covers can be provided upon arrival.

Consent Form

Consent forms will be sent by email and must be completed before your scheduled appointment.

Any changes to your personal information or health status must be communicated to us and updated accordingly.

Please do not hesitate to contact us if you need further assistance.

Results Disclaimer

Results from treatments may vary based on individual skin types and conditions, lifestyle including diet, and adherence to post-treatment care instructions. There is no guarantee of specific results.

Some treatments may require multiple sessions to achieve optimal results. The effectiveness of each session can vary from person to person. Additionally, certain treatments may not be recommended for clients with specific health conditions or concerns.

No Medical Claims

The treatments provided do not make any medical claims. It is strongly advised to consult with your health professional to determine if these treatments are suitable for your individual circumstances.