Cancellation and Lateness Policy

Clients should be advised that HEXIE Beauty reserves the right to refuse treatment at its sole discretion for any reason. In the event of treatment cancellation, a refund will be issued, and no reason will be provided. While it is rare, HEXIE Beauty may need to alter the treatment schedule at any given moment and will make every effort to accommodate where possible.

Cancellation

I agree to provide at least 24 hours notice for any appointment cancellations or rescheduling. Failure to do so will result in a charge of 50% of the service fee. Additionally, if I do not show up for my scheduled appointment or fail to communicate my absence, I will be charged the full 100% fee at the time of the scheduled appointment.

Lateness

I agree to arrive on time for my scheduled appointment. If I am more than 15 minutes late, I understand that my treatment time may be cut short to accommodate the next client, or my appointment may be cancelled entirely. In the event of a cancellation due to lateness, I will be charged the full service fee.